Summary
Swarm Training is working with Mig Anglia in their search for a Level 3 Business Administration Apprentice. This apprenticeship offers an exciting opportunity to become a valued member of staff and be a part of a growing team and business.
Wage
£16,000 a year
Training course
Business administrator (level 3)
Hours
Core working hours will be 40 hours per week from 8:30am to 5:30pm, Monday to Thursday. Friday working hours are from 8:30 to 5pm. This role is office-based.
40 hours a week
Possible start date
Monday 26 May
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Manage the admin functions of the website
* General filing tasks
* Add and amend website products
* Assist with telephone answering & greeting visitors
* Create and post engaging content for various marketing channels using imagery and video
* Create basic promotional leaflets and social media posts
* Manage and maintain product and customer data
* Assist with sales & service order processing, packing & shipping
* Support sales & service with bookings and quotations
* Assist with purchase order processing if required
* Assist with incoming deliveries
Where you’ll work
MIG - ANGLIA
THORPE ROAD
SOUTHREPPS
NORWICH
NR11 8NQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SWARM APPRENTICESHIPS C.I.C
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Business Administration qualification, this apprenticeship will take between 12 - 18 months to complete with assessments.
The apprentice must complete a minimum of 6 hours of work each week during working hours while progressing towards their qualification. A tutor will conduct training sessions once a month, during which the apprentice will receive tasks to be completed within their working hours.
Requirements
Desirable qualifications
GCSE in:
* English and Maths (grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Enthusiasm to learn
* Full UK Drivers License
* Ambitious and driven
* Positive attitude towards work