About The Role
About Us
Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.
Morrison Water Services is recruiting for a Scheduler to work on our Smart Meter contract working in partnership with Netmore & Yorkshire Water, our aim is to exchange 1.3million meters for Smart Meters over the next 5 years.
The Scheduler position is to work various shift patterns covering between 7am and 7pm Monday to Friday and weekends between 7am and 4pm.
About the role:
As the Scheduler working on our Yorkshire Water contract, you will have full accountability for scheduling work, including dealing with emergency & planned work and keeping customers up to date throughout the process. Through exceptional communication with internal and external customers, validation of onsite videos and systems you will execute a right first time plan for every job, whilst effectively updating and managing through the client and business systems.
Your Responsibilities
- You will take ownership of all planned work, ensuring teams are attending each job on time.
- You will own the priority of the work, constructing the correct resource to site in a logical and safe manner.
- You will plan orders within the client SLA’s whilst optimising travel time and increasing team productivity.
- You will ensure the highest level of service is delivered to both external and internal customers, giving excellent customer satisfaction every time.
- You will use the client systems real time, assigning work on time and ensuring all operations are created, assigned, and recorded.
- You will provide positive input into the team, providing challenge in a constructive way and solutions to issues.
- You will ensure that safety issues are reported in line with Company procedures.
Does this sound like the role for you? If so, we want to hear from you!
What’s in it for you?
- Matched Pension Scheme
- Access to our Employee Assistance Programme
- Life Assurance
- Enhanced Maternity and Paternity leave
- 25 days' annual leave plus 8 days' bank holiday
- Cycle to work Scheme
In return for your skills and expertise, we are offering a competitive benefits package, including the following!
- 25 days' annual leave plus eight days' bank holiday
- Matched Pension Scheme
- Enhanced Maternity and Paternity policy
- Private Health Care
- Remote working
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful multifaceted company
- Access to My Rewards which provides fantastic reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts.
Our Vision
At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
This is an opportunity for individuals who are looking to join an organisation that values integrity, safety, and diversity. For this role, we are seeking individuals who are committed to supporting our long-term goals and who embrace change and promote diversity. We believe that listening to our people, providing feedback, and keeping them informed about the direction of the business is essential to our continued success.
The Next Step...
So you know, all our applications are reviewed by humans, so if you don't hear back straight away don't panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.
#mws
About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.