Job Description
Job Title: Maintenance Coordinator
Job role: To plan and manage all maintenance teams, that carry out regular maintenance to domestic customers gardens / grounds maintenance to commercial sites.
Key responsibilities & accountabilities:
* To manage and support team leaders in their daily tasks to ensure their rounds are kept to the same high standards.
* To carry out regular site checks and give feedback to team leaders and follow processes in operations manual to deal with any issues arising from site visits.
* To build and develop relationships with customers and managing agents to gain more work.
* To liaise with the Office Manager daily, as both parties deal with the maintenance teams, so communication is essential.
* To communicate with all staff members to keep workplace morale.
* To be on hand for staff sickness in the mornings to amend team changes.
General responsibilities & accountabilities:
* To use the provided rota to plan each day, making the most productive use of time, but considering any of our client’s specific timing requirements.
* To make sure the tools on-board the vehicles are suitable for the tasks during that day.
* To work safely according to the company health and safety policy, and to carry out risk assessments and record in the maintenance folder.
* To pro-actively pursue additional work with existing clients, for example lawn care, and to pursue additional work with new clients.
* To communicate these leads with company management for further action.
* To communicate with company management on any issues with tools or clients by telephone, text or email in a timely fashion.
* To keep the tools, equipment and vehicles in good working order, including carrying out any minor routine maintenance tasks and servicing, for example: greasing.
* To ensure the van cabs swept out and free of litter and debris, and to make sure the outside of vehicle is clean.
* To provide quarterly remits on all big sites and provide a presentation.
* To provide fortnightly work plans for static sites to ensure staff are following rotational system.
* To communicate with sub-contractors on additional works such as tree surgeons.
* To communicate with tool mechanic and van fleet mechanics on the best approach
for efficiency and cost saving.
* To carry out regular site visits checking all areas are covered on our visits, and notes/photos taken for our next visit for the team’s attention.
* To order materials/stock required for maintenance teams, ie: weed & moss killer, tonne bags, two stroke, line marking paint, PPE, etc.
* To reply to any email enquiries or complaints received within an appropriate lead time.
* To meet onsite with Property Managers or customers to rectify any issues/complaints or additional works required.
Essential: Full UK manual driving licence required / DBS will be undertaken / Management experience required or at least Supervisor experience. Garden Maintenance experience preferred.
Salary is dependent on experience.