Pertemps West Bromwich are currently recruiting for IT Admin Support to join our dynamic client based in West Bromwich on a temporary basis.
Duties will include (but are not limited to):
* Deliver exceptional customer support via telephone
* Keep customers updated on query progress to maintain high service standards
* Create and manage user accounts using remote software and online portals
* Configure and amend telephony setups based on customer requirements
* Answer a high number of inbound calls per day
* Accurately log all customer interactions and maintain up to date administrative records
The ideal candidate:
* Proven experience within an IT Supportrole
* Technical support experience is beneficial but not essential
* Excellent time management and organisational skills
* Strong attention to detail
* Ability to prioritise tasks and resolves issues in a timely manner
Hours:
08:30am – 17:00pm
Monday to Friday
Pay Rate:
£12.31 per hour
This is a 3-month temporary contract with immediate starts available after a successful interview.
Please apply with your CV to be considered for this role. #J-18808-Ljbffr