Join Our Team as a Care Team Supervisor Are you passionate about making a difference in the lives of others? Do you thrive in a dynamic, supportive environment where every day brings new challenges and rewards? We are seeking a dedicated Care Team Supervisor to join our team and uphold our vision and values, ensuring that our care workers deliver exceptional service to our service users. Key Responsibilities: Annual Leave & Absences Management: Efficiently manage care workers' annual leave and absences, ensuring seamless service delivery. Comprehensive Briefings: Provide care workers with full briefings about service users' needs and any updates as their needs change. Recruitment & Hiring: Drive recruitment initiatives, actively participate in hiring new care workers, and conduct interviews to build a strong, dedicated team. Team Meetings: Facilitate care team meetings both on-site and off-site, fostering a collaborative and supportive environment. Structured Onboarding: Implement a structured onboarding programme for new care workers, ensuring they are well-prepared and supported from day one. Field Observations: Carry out relevant observations in the field and support new care workers in completing their care certificates. Compliance Maintenance: Ensure care worker compliance with all regulatory and contractual requirements. Engagement Events: Organise and facilitate engagement events to promote team cohesion and morale. Incident Management: Handle incidents and complaints, completing all necessary documentation and following up as required. Performance Monitoring: Monitor the performance of care workers, conducting supervisions and appraisals in line with organisational policies. Conduct & Performance: Address any conduct or performance issues with the support of the HR advisor. On-Call Duties: Undertake backup on-call duties as part of a planned rota, supporting the centralised out-of-hours on-call service. Collaborative Planning: Work closely with the line manager, care scheduler, and other colleagues to proactively plan for ongoing recruitment and resource needs. PPE Coordination: Ensure the timely supply of PPE to all care workers. Policy Knowledge: Maintain a working knowledge of all relevant policies and procedures. Reporting & Development: Routinely identify and report any areas of concern, potential business development opportunities, quality compliance issues, and any business-related prospects or threats to your line manager. Why Join Us? At our Choices Homecare, we believe in fostering a supportive and empowering work environment. We are committed to providing our team with the resources and opportunities they need to thrive. As a Care Team Supervisor, you will play a crucial role in ensuring the highest standards of care for our service users and supporting our dedicated care workers. If you are a proactive, compassionate individual with a strong commitment to excellence, we want to hear from you. Apply now and be part of a team that truly makes a difference Apply Today and Embark on a Rewarding Career INDOR ADZN1_UKTJ