Technology Enabled Care (TEC) Coordinator
Location: Wiltshire
Hours: Full time, 37.5 hours per week
Salary: £34,000 per annum
This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field!
Join us as our new Technology Enabled Care (TEC) Coordinator at Medequip Connect and let us empower you to truly make a difference.
Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred care.
You’ll be supported by an excellent team of professional and ever-developing co-workers who all identify and align with Medequip’s values and ways.
Who are Medequip Connect?
Medequip Connect provides services to over 10,000 people nationwide with the objective of providing reassurance and support to older, disabled or vulnerable people allowing them to remain safely in their own home.
We help people maintain their independence by providing Technology Enabled Care (TEC) and a range of associated equipment that gives them the confidence of knowing that assistance is available at any time, 24 hours a day.
About the role
As the Technology Enabled Care (TEC) Coordinator for Medequip Connect, you will provide technology enabled care expertise and support for Adult Social Care and Health services as part of a wide-ranging role including person-centred assessment, installation, review and analysis, training of professionals and stakeholder engagement. Your day-to-day responsibilities will include:
* Identifying and introducing assistive technology solutions for service users.
* Working directly with Adult Social Care staff to ensure technology is embedded as part of a wider care strategy.
* Supporting the company to be agile in terms of its use of assistive technology to demonstrate outcomes and future-proofed services.
* Undertaking holistic needs-based TEC assessments and creating tailored packages.
* Planning and delivering assistive technology demonstrations.
* Providing technical advice and support for users and their support networks.
* Leading on the delivery of key project elements as part of the rollout of a wider Technology Enabled Care programme across Wiltshire and other counties.
* Promoting the introduction of mobile-focused assistive technology solutions.
* Working with the TEC Regional Operations Manager to create and maintain technical documentation and procedures.
* Providing liaison with various County Council departments.
* Increasing referrals to the company’s self-funder services.
* Overseeing the implementation and ongoing maintenance of TEC solutions.
* Providing data analysis for performance reporting systems.
About you
Above all, you will identify and align with our company values:
* Empowering people to be accountable for their actions and performance.
* Helping people with empathy, courtesy, dignity, and kindness.
* Showing respect and being trusted by our colleagues, suppliers, and customers.
* Believing in teamwork and being passionate about our work.
* Encouraging innovation and the development of technology.
* Embracing change and seeking to achieve excellence.
* Delivering cost-effective, efficient, and safe healthcare solutions.
Qualifications and experience required:
* Willingness to work flexibly on occasions regarding attendance at meetings, external conferences, and other events.
* Educated to GCSE or NVQ or equivalent level of knowledge gained through experience.
* An excellent range of IT skills, including experience of using the ‘Office’ suite of applications, complex databases, and other software platforms.
Benefits we offer:
* 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays).
* Continued professional development, training, and learning support and opportunities for career progression.
* Life assurance.
* Cycle to work scheme.
* Free eye test, provided by Specsavers.
* Care First employee assistance program including free counselling.
* Access to Perkbox discount platform.
* Free uniform.
* Free DBS check.
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
This role may be subject to an enhanced DBS disclosure and satisfactory references.
This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.
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