Billing and Recovery Officer
Kettering
Contract
£19.23 per hour PAYE or £25 per hour limited paid via Umbrella Company inside IR35
Our client is looking for an experienced Billing and Recovery Officer.
* All aspects of billing and recovery for Council tax.
* Council tax billing and recovery. Experience of using Academy system, processing account amendments, reviewing accounts at various stages of recovery in accordance with local and legislative guidelines. Dealing with customer enquiries in a variety of formats. Experience of business rates would be useful but not essential.
* Basic DBS required
* Must have Academy. Knowledge of both council tax billing and recovery (as opposed to one or the other)
* Experience in using Academy system. Confident in processing on all aspects of council tax system including moves, discounts, arrangements etc
* Knowledge of council tax legislation and its practical application
* Confident dealing with the public both over the phone and in writing via email and letter
* Experienced in both council tax billing and recovery
RESPONSIBILITIES:
* To maintain an up-to-date knowledge of Council Tax and recovery legislation and case law and related policies and procedures.
* To undertake the administration for the recovery of Council Tax initiating recovery action in accordance with legislation and Council policy including issuing final notices and summonses, attachment of earnin...