Organise and manage teams of Biomedical Scientists, junior staff, and Support staff performing biomedical analyses and processes, managing workload processing to comply with both Quality Standards and Key performance Indicators. This will be on more than one site or across specialisms.
Maintain the standards of conduct required by the Health and Care Professions Council (HCPC) as a registered Biomedical Scientist. Provide expert technical advice to clinicians as to the appropriateness of tests, timescales, and scientific guidance as required. Have expert operational and technical knowledge to perform and manage specialist analytical procedures. Ensure compliance with all policies as required by regulatory directives, accreditation bodies, and local management, including:
1. UKAS
2. CPP policies and SOPs
3. MHRA
4. HTA
5. Any other body in area of responsibility
Produce and manage Standard Operating Procedures (SOP).
Manage the introduction of new technologies/processes and to maximise the benefits accrued. Be responsible for External and Internal Quality Assurance in the area of responsibility. Reporting on, and completing corrective actions required to address any areas of poor performance, including, where required, staff performance management. Ensure all documentation required for Quality Management System is recorded and maintained.
Plan and organise audits and audit calendar. Chair/lead and/or participate in Technical, Training, Quality, Audit, and Management meetings, attendance at IT user groups as required. Utilise the laboratory LIMS, Q-Pulse quality monitoring system, and other application software according to authorised protocols including assisting in computer data entry in all areas of the laboratory. Maintaining software systems and updating as required.
Plan and prioritise work allocations, training plans for both yourself and junior staff, responding appropriately to the needs of routine and urgent activities. Provide management, training, and professional leadership to staff in your area of responsibility, including monitoring their performance against laboratory standards and their training plans. Ensure that all equipment within the area of work is maintained and operated as per SOPs. Be proficient in the use of Integra and authorise orders against delegated authority policy.
Management of consumables and conduct stocktakes in line with CPP policies. To assist in Clinical trials in areas of responsibility as directed. Initiate changes in procedures or policies to induce service development and continuous improvement.
Be an ambassador for Diversity and Inclusion. Communicate and role model the values and behaviours of SYNLAB. Communicate efficiently, courteously, and with clarity at all times, whether face to face, telephone, or electronic methods referring enquiries to senior staff where appropriate. Matters being communicated may include highly complex information and/or results.
Report and investigate all incidents and adverse events entering the information in the CAPA module of Q-pulse in a timely manner, conducting Root Cause analysis and remedial action as required. Risk assessment and risk register monitoring according to CPP procedure/policies.
Demonstrate ongoing competency against training plans and by peer assessment and participate positively in CPD (continuous professional development) activities through academic or practical experience.
Safety: To observe safety regulations and attend mandatory fire, manual handling, and other courses as required and ensure all staff attendance is within required timeframes. To assist in the investigations of any incidents. Participate in risk assessment monitoring. To ensure that the equipment within the area of work is maintained and operated as per SOPs. To comply with CPP policy for annual mandatory updates and have knowledge of COSHH and Lifting and Handling Policies.
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