Summary
Lovelle Estate Agency in Humberston a have a fantastic opportunity for a new apprentice to join our team. You will offer support with general administration, data input and storage, marketing and social media. You will be mentored and supported, to grow into the role and reach your full potential.
Wage
£12,480 a year
Starting at £6.40 per hour, raising to £7.55 from 01/04/2025.
Training course
Business administrator (level 3)
Hours
Normal working hours are 09.00 – 17.00 Monday to Friday, with overtime available on Saturday.
37 hours 30 minutes a week
Possible start date
Monday 31 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Lovelle Estate Agents Humberston is more than just an estate agency – we are a team of passionate property experts dedicated to making a real difference. As one of the leading estate agencies in Lincolnshire and East Yorkshire, we take pride in our reputation for exceptional customer service, strong marketing, and a people-first approach.
As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development and will gain an insight into the day to day operations of busy estate agency.
Your duties will include:
* All aspects of general administration.
* Data entry, updating IT systems and ensuring data is stored correctly.
* Writing letters.
* Dealing with incoming and outgoing post.
* Creating content and writing updates for social media. This could include marketing, providing information and updates, and taking or posting pictures.
* Designing flyers, updating property details and other marketing materials.
* Answering the telephone, assisting with queries and providing a reception service.
* Learning from a mentor, and shadowing our team.
* Copying and producing documents, ensuring data is stored in line with GDPR regulations.
* Using spreadsheets and helping to produce reports.
* All other associated duties as required
The successful candidate will have a full induction and will have the opportunity to learn about working within the property sales and letting sectors.
Where you’ll work
346 GRIMSBY ROAD
HUMBERSTON
GRIMSBY
DN36 4AA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TEC PARTNERSHIP
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.
More training information
* L3 Business administrator Apprenticeship Standard
Requirements
Desirable qualifications
GCSE in:
* English (grade 4/C or equivalent)
* Maths (grade 4/C or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Friendly and talkative
* Professional
* Well presented
Other requirements
Lovelle Estate Agency is based on Grimsby Road in the village of Humberston. Please check the location and ensure you would be able to report for work on a daily basis.