Job summary An exciting opportunity to join our friendly Emergency Department Team as an Apprentice Senior Healthcare Support Worker Our Emergency Zone is purpose-built to aid patient flow, transfer, and treatment. It comprises of our Emergency Department and Acute Medical Unit, featuring 4 bedded triage bays, 24 clinical assessment rooms, an ambulatory care unit, 16 short stay rooms, a separate emergency department entrance and a ground level helipad. The Apprentice Senior Healthcare Support Worker is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high-quality, compassionate health care to people in accordance with assessed needs and a care plan. This apprenticeship position is a Band 2 to Band 3 development role for candidates who have Level 2 Functional Skills (Maths & English) and wish to begin an apprenticeship to gain a Level 3 Qualification in Senior Healthcare Support. Experience in a care role would be an advantage but not essential. All applicants (where applicable) must have been resident in the UK for three years prior to commencing their apprenticeship as set out by the Education and Skills Funding Agency (ESFA). Additionally, a visa needs to be in place for the length of the apprenticeship programme. Unfortunately we are not able to offer sponsorship on this position. Main duties of the job Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as: helping patients feel comfortable and move around monitoring patients and performing basic health checks washing, dressing patients and helping them go to the toilet serving meals and helping to feed patients documenting care provided to a high standard Once progressed into a Senior HCW (Band 3) role, you will carry out a range of clinical duties with minimal/ no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work. You will need to be flexible to accommodate the various shift times and patterns within the department including a full range of long days, nights, weekends and bank holidays. The successful candidate should be enthusiastic about their on going development as you will be expected to become competent in extended roles such as plastering, trauma scribing and link roles. About us North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups Date posted 17 March 2025 Pay scheme Other Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 339-TA-ASHCSW-ED-0325 Job locations Southmead Bristol BS10 5NB Job description Job responsibilities For a full overview of the Job Description and Person Specification, please refer to the PDF documents attached as an additional documents to this advert. Nursing Care (under indirect supervision, once deemed competent) Obtain consent prior to giving care in accordance with Trust policies. Duties are delegated to you in line with care plans Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility Once in a Band 3 role, you will carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures. Maintain the work environment in line with Trust infection control and patient safety policies Develop the skills to actively facilitate self-care and independence with patients. Promote health education specific to the clinical area and in line with national and local policies. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty Work effectively as part of a team. Job description Job responsibilities For a full overview of the Job Description and Person Specification, please refer to the PDF documents attached as an additional documents to this advert. Nursing Care (under indirect supervision, once deemed competent) Obtain consent prior to giving care in accordance with Trust policies. Duties are delegated to you in line with care plans Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility Once in a Band 3 role, you will carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures. Maintain the work environment in line with Trust infection control and patient safety policies Develop the skills to actively facilitate self-care and independence with patients. Promote health education specific to the clinical area and in line with national and local policies. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty Work effectively as part of a team. Person Specification Education/Training/Qualifications Essential GCSE grade A- C (grade 4 and above) or equivalent in English GCSE grade A- C (grade 4 and above) or equivalent in Maths Desirable One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ/ RQF Level 3 o BTEC National Diploma o OR experience equivalent to the above qualifications o Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) o Equivalent experience together with Level 2 qualification and working towards Level 3 Work Experience Essential Be able to work as a member of a team Experience of time management and prioritising work Desirable Experience or working in healthcare and ability to demonstrate best practice and act as a role model Prior experience as a support worker Skills and Abilities Essential Effective and appropriate communication skills both written and verbal IT skills, basic word, Email, keyboard skills Ability and willingness to undertake appropriate training within given time frames Person Specification Education/Training/Qualifications Essential GCSE grade A- C (grade 4 and above) or equivalent in English GCSE grade A- C (grade 4 and above) or equivalent in Maths Desirable One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ/ RQF Level 3 o BTEC National Diploma o OR experience equivalent to the above qualifications o Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) o Equivalent experience together with Level 2 qualification and working towards Level 3 Work Experience Essential Be able to work as a member of a team Experience of time management and prioritising work Desirable Experience or working in healthcare and ability to demonstrate best practice and act as a role model Prior experience as a support worker Skills and Abilities Essential Effective and appropriate communication skills both written and verbal IT skills, basic word, Email, keyboard skills Ability and willingness to undertake appropriate training within given time frames Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North Bristol NHS Trust Address Southmead Bristol BS10 5NB Employer's website https://www.nbt.nhs.uk (Opens in a new tab)