Technical Operations Engineer
Our client is a UK leading EV manufacturer and one of the UK's fastest growing companies. We are looking for a support engineer to work on the helpdesk of the business providing technical support both in the UK and internationally.
Key Responsibilities
1. Provide technical support to customers working in a team helpdesk environment.
2. React to monitoring alerts and support partners in line with agreed SLA's.
3. Liaise with relevant 3rd party suppliers.
4. Troubleshooting and fault finding remote devices ensuring each customer is dealt with in a timely manner.
Essential Experience
1. Previous experience working within a helpdesk technical support capacity.
2. Willingness to learn the company products and attend training courses where applicable.
3. Experience working shift patterns or flexibility to do so (some night shift rota work).
Keywords: Technical Support, Helpdesk, IT Support, EV #J-18808-Ljbffr