We are looking to recruit a dynamic and innovative Health Care Assistant to work at Millfield Surgery in Easingwold.
Are you friendly and flexible? Would you enjoy working with a diverse patient caseload delivering nursing care and promoting healthy living? We are looking for someone with excellent communication and team working skills, with the ability and willingness to learn and develop. You will be joining a dynamic and proactive nursing team and become part of a supportive multidisciplinary team.
Main duties of the job
Clinical aspect
The applicant will have the ability to follow clinical standards, protocols and perform phlebotomy, urinalysis, blood pressure/temperature/pulse recording/ECGs, sample dispatch, chaperoning, health promotion, assisting GPs with minor procedures, along with other forms of observations.
The ability to recognise abnormalities and report in an appropriate and timely manner.
Administrative aspect
Electronic documentation of consultations, stock management, and ordering.
General
The ability to work effectively as part of the multidisciplinary team is paramount as is effective communication and a professional manner. Patient confidentiality should always be considered and maintained.
Job responsibilities
RESPONSIBLE TO: Direct supervision from ANP, Practice Nurses, and GPs with direction from the Practice Manager.
OBJECTIVE: To provide healthcare support skills to clinical staff during contracted hours by providing venepuncture, preventative care, screening and patient education, and also any administrative duties.
GENERAL
As part of the nursing team, the Healthcare Assistant will undertake nursing and administrative duties as deemed suitable by the Partners. Full training will be given. The HCA will work alongside a member of the nursing team and will refer to the doctor when necessary. The role involves the use of the computer and keyboard skills along with the ability to organise and prioritise workload.
All duties will be carried out according to training and practice guidelines, and a professional manner is essential at all times. Regular updates will be provided.
MAIN AREAS OF RESPONSIBILITY
NURSING
* New patient registration checks, including completing any necessary paperwork
* BP monitoring & hypertensive checks
* Urinalysis
* Provide lifestyle information and make any necessary referrals within the practice
* Height & weight measurement
* Ensure specimens are bagged and labelled ready for collection times complete with any necessary paperwork
* Oversee clinical waste collection, reporting any problems to the Practice Manager
* Ensure sharps bins are ready for collection
* Restocking/maintenance of equipment
* Cleaning and sterilisation of clinical instruments
* Restocking clinical areas and consulting rooms
* Chaperone
* Peak flow and spirometry
* ECG readings
* Set up patients for 24 hour BP monitoring and download data when completed
* Provide support for minor surgical procedures
* Provide support for IUCD fittings
* Administration of flu vaccine
ADMINISTRATION
* Participate in the administrative and professional responsibilities of the practice team
* Ensure accurate and legible notes of all consultation and treatments are recorded in the patients notes
* Ensure the clinical computer system is kept up to date with accurate details recorded
* Ensure appropriate data is recorded to support the Quality and Outcomes Framework initiative
* Ensure accurate completion of all necessary documentation associated with patient healthcare and registration with the practice
* Attend and participate in practice meetings as required
* Assist in formulation of practice philosophy, strategy and policy
* To assist in the call and recall appointment systems
* To provide assistance in seasonal campaigns, ie flu campaign
* Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the record and support for the follow up consultation
* Monitor appointment schedule to ensure system is running appropriately, reporting any problems to Practice Manager
CONFIDENTIALITY
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
HEALTH AND SAFETY
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
* Using personal security systems within the workplace according to Practice guidelines
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
EQUALITY AND DIVERSITY
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
* Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
* Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
* Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
QUALITY
The post-holder will strive to maintain quality within the Practice, and will:
* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
* Work effectively with individuals in other agencies to meet patients needs
* Effectively manage own time, workload and resources
COMMUNICATION
The post-holder should recognize the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognize peoples needs for alternative methods of communication and respond accordingly
AS THE POST IS EVOLVING, FURTHER DUTIES MAY BE ADDED AS ARE DEEMED APPROPRIATE TO THE POST
Person Specification
Experience
* Experience of working within a nursing team.
* Experience of working in primary care.
* Experience of working in a GP practice.
* Knowledge, Skills and Person specification (not exhaustive), training can be provided where required.
Qualifications
* NVQ Level 3 or equivalent level of experience in Health and Social Care or willingness to complete.
* Knowledge, Skills and Person specification (not exhaustive), training can be provided where required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experience Minimum of 22.5 hours per week. Company pension.
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