Salary Range £29,592 Location Procode - Remote / Chandlers Ford Closing Date 13/01/2025 23:45 Job Profile Job Profile document Looking for new energy Title: Client Relationship Manager Department: Procode Sales Location: Remote / Chandlers Ford Salary: £29,592 Up to 10% bonus Are you an established Client Relationship Manager, who enjoys building long lasting rapport with existing and new business-to-business (B2B) clients? If so, this could be the role for you About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers? Then we have an exciting opportunity as a Client Relationship Manager, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do; it’s part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. What does this role involve? You will manage the relationships for current and future Procode customers. You will be the main point of contact for business-to-business (B2B) communications. You will attend regular meetings and maintain a high level of rapport with all Procode customers. You will be responsible for the administration of pre and post exhibition events including organising any leads list and sending to the relevant salespeople. You will be involved in the renewals and cross selling relationships, with the actual sales process handled by other members of the sales team. Who are we looking for? Your experience in building relationships with existing and new B2B clients will enable you to hit the ground running. Your strong organisational skills and ability to clearly communicate both verbally and written will be key to the success of this role. Your ability to stay calm and focused under pressure whilst remaining friendly and approachable will be essential. Your background in either an energy or technology industry will be advantageous. Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits - available from day one Bonus Scheme, made up of personal and company elements. Career progression, we’re an expanding organisation. 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5%. The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. We offer an EV car scheme. Qualifying terms and conditions apply. A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.