Customer Project Manager - 12 Month Maternity Cover - Reading
For our international client, RED is currently looking for a Supply Chain Engagement Lead to join an ongoing project.
The consultant is expected to start in June 2025 for a 12-month contract. The project is based in Reading, UK and involves working remotely with 3 days on-site, please note these are not fixed days.
Desired skills:
* Previous Customer Engagement Management experience (i.e. led projects to enhance customer value and retention, focusing on improving the customer journey and aligning service offerings with priority customers' needs)
* Experience in optimising supply chain processes, particularly in order and claims management, to better serve customers
* Any automation experience, including experience with tools like Co-Pilot and Power Automate to automate processes, reporting, and non-value activities
* Any experience with Customer Segmentation & Value Service Projects
* Excellent English - written and communication skills
If you are interested in this position, please apply or send your updated CV to mgordon@redglobal.com for immediate consideration.
Salary: Negotiable
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