Your primary role is to support the daily administrative functions of the business to ensure that everything is running smoothly and there's good communication between the office and the other departments. You will also be supporting the office manager with sales reports, project work and problem solving.
This will be achieved by being highly organised and knowledgeable of all processes and systems, whilst demonstrating a positive and helpful attitude and drawing on your experience to exceed a customer's expectations when answering questions, processing orders, and providing solutions to customer enquiries.
Job Functions & Responsibilities:
Administrative Support:
Provide high-level administrative support to senior managers
Schedule and coordinate meetings, travel and organise events
Manage incoming and outgoing correspondence (emails, phone calls etc.) and respond promptly
Data Entry and Reporting:
Compile and generate monthly, weekly and daily reports for the sales and purchasing departments
Update and manage databases and ensure all information is accurate
Ensure important documents are organised, accessible and compliant with current practices.
Communication & Problem Solving:
Act as a liaison between departments
Assist with internal communication and help ensure that information is shared across the departments effectively
Troubleshoot office issues and administrative challenges and find effective solutions
Basic Customer Service
Answering incoming calls when customer services aren't available
Managing and actioning emails to our shared customer service email
Taking detailed messages to pass on to the appropriate member of staff
Working hours are Monday - Friday: 8am - 5pm with an hour break
Company Benefits:
22 Days annual leave, plus all bank holidays.
Birthday day off
Company Bonus Scheme (Extra £1,000per annum)
Staff Discount
If this role is of interest then please please click apply .......
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