Job summary The role of a Hospitality Host at Barchester Healthcare involves creating a welcoming and stimulating environment for residents in the care home. The Hospitality Host will provide friendly, engaging, and helpful service in the dining room and bar areas, enhancing the overall experience for the residents. Main duties of the job As a Hospitality Host, you will be responsible for providing a warm and welcoming atmosphere in the care home's dining room and bar areas. Your role will involve engaging with residents and their families, ensuring they receive excellent hospitality and customer service. You will play a vital part in creating a fulfilling and enjoyable environment for the residents. About us Barchester Healthcare is a leading provider of high-quality care homes in the UK. They are committed to delivering personalized care and support to their residents, ensuring they have a positive and enriching experience. The organization places a strong emphasis on creating a comfortable and stimulating environment for their residents. Date posted 24 January 2025 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1230684301 Job locations Barchester Healthcare Oxted RH8 9BD Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar setting would be ideal. You should be personable, caring, and genuinely interested in the residents, with the ability to engage with them and their families on a regular basis. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar setting would be ideal. You should be personable, caring, and genuinely interested in the residents, with the ability to engage with them and their families on a regular basis. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Oxted RH8 9BD Employer's website https://www.barchester.com/ (Opens in a new tab)