Sanctuaryprovide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Assistant Estate Staff Supervisor Hull £27,227 - £28,660 per year 40 hours per week - Monday to Friday - 7:30am to 4:00pm We have an opportunity for an Assistant Estate Staff Supervisor to join our Estate Service team based in Hull. The role is to support the Estates Staff Supervisor in the day to day running of the busy estates function of Sanctuary. The role involves dealing with staff and service users to ensure the services are kept clean and presentable and ensure the needs of the users are met. If you have a can-do attitude and the ability to work in a fast-paced environment this could be the role for you. The role of Assistant Estate Staff Supervisor will include: Planning the daily workload for the Estate Services team and providing quotations for works not covered by specifications Assist in keeping the GM Service Agreement to agreed contract specification Assist in tendering non service specification work Dealing with complaints, inspections and breakdowns in service delivery Managing resources effectively, ensuring tools and equipment are maintained by staff and stock requests are within agreed budget Playing a key role in the training, recruitment, development and retention of current staff Skills and experiences: Recent experience of undertaking a similar role, preferably within a facilities management or horticulture environment NVQ3 or equivalent in Horticulture, Caretaking/Cleaning or similar discipline Working knowledge of the application of Health and Safety legislation Ability to use and update computerised systems (including PDA) for work scheduling Basic user Microsoft Office including Word, Excel and Outlook About us Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £27,227 per annum (rising to £28,660 per annum after 12 months, subject to satisfactory performance) View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 February 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - propertyservices.recsanctuary.co.uk We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Manager, Management