About the role
What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
1. Keeping kitchen equipment and utensils clean and tidy.
2. Serving customers quickly, efficiently and with care.
3. Following food safety and hygiene regulations while keeping daily records.
4. Practising first in, first out (FIFO) stock rotation to keep our food fresh.
5. Accepting deliveries and handling the safe storage of food.
6. Being aware of (and following) all operational policies and procedures.
7. Preparing, cooking, and serving food according to our cafés
8. Making sure we maintain our standards and all food products are available.
9. Knowing our café’s menu inside and out and serving food exactly as it’s intended.
10. Resolving customer complaints and passing on information to the Café Manager.
11. Staying up to date with business communications and exciting new initiatives.
You will need
12. A commitment to excellent customer service.
13. Knowledge of Health and Safety standards.
14. The ability to work efficiently and maintain a clean environment.
Personal
15. Comfortable working in a team.
16. Great communicator with a proactive attitude.
17. Ability to multitask and work well under pressure.
18. Confident using your initiative to improve ways of working.
19. Good at planning and keeping things organised.
What’s in it for you
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::
20. Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
21. Request flexible working from day one
22. Retirement savings plan
23. Life Assurance
24. Access to free wellbeing services with a range of resources to support your mind, body, and life
25. An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
26. Uniform provided and policies to support you for all of life’s moments, big and small
27. Holiday starting at 28 days (Including Bank Holidays)
28. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.