Looking for a once in a lifetime career opportunity?
Stantec is seeking an experienced Quality Assurance Manager to join the Programme Management and Commercial Management (PMCM) team. This role will provide advisory and delivery services to support clients in the energy sector. This role focuses on establishing and optimising quality management on large capital programmes while ensuring alignment with our focus on quality, safety, and sustainability in construction.
The ideal candidate will have a strong background in quality management systems, regulatory compliance, and continuous improvement, with a focus on ensuring the highest standards of quality across the product lifecycle. The Quality Assurance Manager will collaborate with cross-functional teams to drive process optimisation, compliance with industry regulations, and maintain Stantec’s commitment to supporting clients to deliver complex capital programmes.
Key Responsibilities:
1. Quality Management Systems (QMS): Oversee the development, implementation, and continuous improvement of Clients’ Quality Management System (QMS) to ensure compliance with relevant regulations, standards, and customer requirements (e.g., ISO 9001). This will include site specific quality audits.
2. Regulatory Compliance: Ensure consistent application of products, processes, and systems to meet all relevant client and industry regulations. Maintain up-to-date knowledge of industry regulations and standards, ensuring that changes are promptly integrated into the QMS. Ensure lines of defence, risk-based assurance procedures, ensuring the supply chain self-assures, and support project teams in their quality assurance of the supply chain.
3. Audit Management: Lead internal and external audits of the quality management system, ensuring timely and effective responses to audit findings. Oversee the preparation for regulatory inspections and audits, providing support as needed.
4. Process Improvement: Identify opportunities for continuous process improvement through data analysis, root cause analysis, and corrective and preventive actions. Work closely with operations and engineering teams to enhance product quality, streamline processes, and reduce waste.
5. Risk Management: Oversee the risk management processes, ensuring that risk assessments, mitigation strategies, and validation plans are effectively implemented and tracked across the organisation.
6. Team Leadership: Lead and mentor a team of quality assurance professionals. Foster a culture of quality, accountability, and collaboration across all levels of the organisation. Provide training and guidance on quality standards, best practices, and regulatory compliance.
7. Documentation & Reporting: Ensure proper documentation of quality records and reports. Prepare and present regular quality performance metrics, audits, CAPAs, and other relevant quality-related reports to senior leadership and stakeholders.
8. Customer Satisfaction: Manage customer complaints and non-conformance issues, ensuring timely resolution and adherence to customer-specific requirements. Act as the primary point of contact for quality-related customer inquiries.
About You
As an experienced quality assurance or quality management professional, preferably with experience in a leadership role within the construction sector, you will ideally hold the ISO 9000 Lead Auditor certification and a relevant project or programme management qualification (APM, MSP etc.) with certifications in Quality Management (e.g. CQE, Six Sigma Black Belt, etc.) also being highly desirable. You will have experience of ISO audits, regulatory inspections, and maintaining compliance in the construction sector, particularly in a regulated environment.
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