What you will do in your working day
The Business Development Administrator will involve building long term relationships with new and existing customers and colleagues and will be involved in the following workplace duties:
* Use Microsoft Office packages and our bespoke customer relationship management database.
* Build and maintain strong customer relationships.
* To regularly monitor email inboxes and act accordingly.
* Processing enquiries via telephone and email.
* Identifying customers’ needs and offering solutions to their problems.
* Assist in the production and issue quotations in a timely manner.
* Follow up quotations to receive feedback.
* Assist in the production and issue contracts.
* Follow up existing customer enquiries.
* Responding to tender opportunities.
* Process customer orders accurately and efficiently.
* Maintain accurate and up-to-date records of customer projects and orders.
* Update internal reports for the management team.
* Helping the team reach their goals and targets.
* Working alongside other departments where required.
* Assisting in the management of the company’s social media accounts.
* Develop a strong knowledge of the company’s products and services.
* Identify existing administrative methods and suggest improved methodology and implement when agreeable.
The training you will be getting
* Level 3 Business Administration Apprenticeship Standard
* Maths and English Functional Skills if required - if not required, Maths and English upskill will still be provided but you do not need to sit an exam.
* Preparation for End Point Assessment.
* Training schedule has yet to be agreed. Details will be made available at a later date.
What to expect at the end of your apprenticeship
An opportunity for a full-time position at the end of the apprenticeship.