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Client:
Southern Co-op
Location:
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
b95bb1d479dc
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
We’re looking for a Customer Service Assistant who can make a real difference in their local community.
Putting U in Southern Co-op
Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than just places to pick up groceries—they’re the heart of the town or village, a place to bump into friends, or a vital service for vulnerable people. Our Customer Service Assistants help improve store performance and efficiency and are the friendly, recognizable face within the local community.
What we’re looking for
We offer an exciting, varied part-time role within our retail store. Experience in a similar role is advantageous but not essential, as full training will be provided. You should be a fantastic communicator, comfortable striking up conversations with anyone and everyone. You’ll have excellent communication skills, be a great team player with a positive ‘can do’ attitude, and a keen enthusiasm for delivering great customer service. Your day-to-day tasks may include:
* Helping customers with queries and requests
* Merchandising stock to ensure great availability
* Assisting with stock control and replenishment
* Working at the checkout to serve customers
* Keeping the store clean, tidy, and safe
* Maintaining high standards of customer service at all times
You will bring a friendly, helpful, and caring attitude and proactively engage in community activities. We want our Customer Service Assistants to love where they live and participate in volunteering, helping others, or supporting good causes.
Why Southern Co-op?
Southern Co-op offers more than just a job. As a member-owned organization, we prioritize people—our colleagues and customers alike. You’ll be part of a great team and have opportunities to grow your career through internal courses or apprenticeships. We support your development and offer a range of benefits, including:
* 20% colleague discount
* 31 days of annual leave (including bank holidays)
* Healthcare plans
* Employee assistance programme
* Generous shopping discounts
* NEST pension
* Cycle-to-work scheme
* Colleague referral scheme
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