Salary 35,000 - 35,000 GBP per year
Requirements:
- I require at least 3 years of experience in a Desktop Support Engineer or a similar role. You should be proficient in the Microsoft Office 365 platform and its applications, as well as possess experience in managing network switches, VPN, and managed firewall devices. Additionally, familiarity with Microsoft Server and Hyper-V management is essential.
Responsibilities:
- In this role, you will provide comprehensive technical support, covering software, hardware, and general ICT infrastructure. You will collaborate on the documentation of ICT processes, ensuring they align seamlessly with our Integrated Management System (IMS). Efficiently managing client interactions within our Software System will be critical, as you foster strong partnerships with personnel to maximize system efficiency. You will also ensure the smooth functioning of our VOIP system, facilitating seamless communication both within our business locations and with clients. Furthermore, you will engage in collaborative ICT projects and development efforts, including requirement analysis, user acceptance testing, rollouts, regression testing, and the continuous monitoring and enhancement of systems and processes. Your leadership will be important as you champion the strategic development of our platform products, actively assisting various departments in optimizing their processes by creating forms, tasks, and reports to drive continuous improvements throughout our organization.
Technologies:
- Active Directory
- Firewall
- Hardware
- Hyper-V
- ICT
- Support
- Network
- Office 365
- VPN
More:
In return for your hard work, we offer a competitive salary of up to £35,000, along with great benefits. Our working hours are Monday to Friday from 8 am to 5 pm. If you would like to learn more about the role, our organization, and what to expect from the application process, please click APPLY NOW. All conversations will be strictly confidential. Skills needed include Active Directory, Office 365, and Network Switches.