About The Role
Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.
At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.
The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:
1. Supervise people as they enter and exit the building
2. Monitor CCTV and conduct building checks
3. Engage with vulnerable people who live in the service for up to six months
4. Encourage residents to follow house rules and to avoid inappropriate behaviour
5. Maintain a security log
About You
You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.
You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:
6. Empathy with our client group
7. Strong interpersonal and influencing skills
8. The capacity to diffuse sometimes difficult situations in a calm manner
9. Good time management
10. A willingness to work night shift on a rota basis
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
11. 26 days annual leave rising to 31 days
12. £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
13. An extra day off on your birthday
14. A High Street discount scheme (great savings both on and off-line)
15. Pension with life assurance
16. Discounted private medical insurance
17. Loans available for financial emergencies
18. Occupational Sick Pay
19. A full Induction package and training relevant to the role
20. Long service awards from 2.5 years
21. Support to learn and develop your career