We currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives every day by delivering a high-quality repairs service designed around them.
We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.
Would you like to be a part of our new in-house repairs & maintenance service where you are valued as a key member of our workforce and can truly make a difference to our customer’s lives?
Working to a rotating shift pattern of 40 hours per week, with some weekend working.
What you will be doing:
1. Responsible for adhering to all systems, policies, procedures, processes, documentation, and record keeping requirements in relation to SHEQ, fleet and tools.
2. Responsible for delivering a positive experience for our customers whilst working within their homes, achieving a high level of first-time fix.
3. Responsible for applying your technical knowledge, skills, and training to complete the repairs assigned to you in a safe, efficient manner.
4. You will strive to improve your first-time fix rate, by maintaining adequate approved van stock levels.
5. To undertake additional duties commensurate with the level of this role as required.
We’d love to meet someone with:
1. A strong, demonstrable commitment to excellence in customer service.
2. Excellent knowledge of plastering and associated tasks within a domestic home and communal areas, with proven experience in diagnosing, repairing, and resolving issues.
3. NVQ level 2 or higher in Plastering/Wet trades, or similar.
4. Full clean driving licence.
5. Good and relevant health and safety knowledge.
6. An organised approach to work, self-motivated, with a positive attitude and able to manage time effectively and efficiently.
Amongst what we offer you is:
1. A competitive salary from £33,600.
2. 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service).
3. Enhanced family leave.
4. Free life assurance.
5. Access to an extensive suite of wellbeing services and tools including a digital gym.
6. Opportunities for learning and development.
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