Job Description
Job Title: T2 Ro-ro Superintendent
Location: Port of Tilbury
Role Type: Full time / Permanent
Salary: £53,311
Forth Ports is one of the UK's largest and most dynamic port operator groups, playing a key role in connecting the UK with Europe and beyond. As a multimodal ports owner and operator, we are at the forefront of delivering innovative port-related services. With our recent pledge to achieve carbon neutrality by 2032 and Net Zero status by 2042, we are committed to sustainability and driving the expansion of the UK's renewable energy sector, particularly offshore wind. Now is an exciting time to join our team as we embark on this transformative journey towards a greener future.
About The Role
As T2 Ro-ro Superintendent, you will manage and coordinate all terminal operational activities, ensuring efficient receipt, storage, and dispatch of cargo via vessel, rail, or Border Control Post (BCP). This role also includes responsibility for load master and berthing master functions, compliance with border regulations, and maintaining high standards of safety, productivity, and customer service.
Key responsibilities:
* Oversee efficient vessel, rail, and BCP operations, ensuring timely cargo handling and dispatch
* Liaise with Shipping Lines and authorities to coordinate loading, inspections, and compliance
* Ensure accurate record-keeping and reporting of operational performance
* Promote and enforce Health & Safety standards, training, and safe working practices
* Allocate and manage staff and resources effectively to meet operational demands
* Maintain high levels of customer service, resolving issues promptly
* Support administrative tasks including invoicing and documentation of non-contractual work
* Drive continuous improvement in productivity, processes, and housekeeping
* Lead by example to foster strong employee relations and a positive team culture
What are we looking for?
We are seeking a proactive and experienced operations professional with strong leadership skills and a commitment to safety, compliance, and customer service. The ideal candidate will be a hands-on team player capable of managing a dynamic terminal environment and liaising with various stakeholders to ensure smooth, efficient cargo handling and despatch operations.
Skills and Qualifications:
* Full, clean driving license
* Physically fit and able to pass required HGV driver medicals
* Certification for forklift, ro-ro tractors, reach stackers, and relevant attachments
* Competent with terminal operating systems and IT tools
* Strong communication skills and ability to work effectively in a team
* Self-motivated with strong problem-solving abilities
* Experience in a similar operational or logistics environment preferred
What Forth Ports can offer you:
At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:
* A competitive salary
* Generous annual leave entitlement
* A defined pension scheme and life assurance
* Health promotion events and employee wellbeing initiatives
* Access to our Employee Assistance Programme (EAP) for you and your family
* Cycle to work scheme and on-site free parking
* Attractive Family Friendly Policies
* Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays
* GymFlex health club memberships
We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
How to Apply:
If you are an experienced Superintendent and looking to continue your career as part of an experienced and supportive team, we would love to hear from you. Please submit your CV and a cover letter when submitting your application via the ‘Apply Now’ link.
Skills Needed
About The Company
Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies. The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries.Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.
Company Culture
Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London.A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day.The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.
Desired Criteria
Required Criteria
* Valid, clean driving licence and physical fitness to meet HGV medical standards
* Certified to operate key terminal equipment (e.g. forklift, ro-ro tractor, reach stacker)
* Strong IT competency and communication skills, with a proactive and team-oriented mindset
* Full right to work in the UK
Closing DateThursday 1st May, 2025