The job holder will have to: Provideservices to patients that are registered with the Hub Provide information and support to patients on the following: o Medicines Information General advice requests o Pharmaceutical advice o Repeat Prescriptions Provide support to our primary care sites and assist with prescribing and high-risk drug management audits as service requirements Use critical thinking and effective communication skills to assess accurately the callers needs (establish the level of information required, their existing level of knowledge and other issues including social, cultural and economic factors) Prescribe appropriately for patients requiring urgent prescriptions using access to summary care record information to ensure accurate re-prescribing Communicate information and pharmaceutical advice to callers in a clear and understandable manner, adapted to the needs of the individual Identify and appropriately action clinical risks for health and medicines queries in line with professional responsibility Identify child and adult protection issues arising from health and medicines information calls, and action these in line with protocols Record in a timely manner a true and accurate record of the information and advice given, and to complete an electronic record of the call event using the appropriate clinical system Actively access specialist information by using electronic databases i.e., BNF etc. ensuring accurate advice is given at all times. Actively communicate with colleagues to assist service delivery Location: Minehead Medical Centre (MMC) is a vibrant central hub for the town, with a dedicated team as close-knit as the rest of Minehead's population.Minehead Medical Centre is the only GP service in the area. The other two GP surgeries are located much further out on the outskirts. The patient list size is 12,300 with a slightly higher number of aging population when compared to the rest of Somerset.In recent years, Minehead Medical Centre has undergone refurbishment works to provide additional clinical rooms on the ground floor.Minehead is a coastal town in Somerset, lying on the south bank of the Bristol Channel and within easy reach of Bristol, Taunton, and Yeovil. The town is surrounded by beautiful scenery, Exmoor national park, and some fantastic walks and cycle routes. System used: EMIS Why join us? Our Benefits; 25 days / 200 hours / 5 weeks annual leave plusBank Holidays, which rises with the length of service (pro-rata for part time) NHS Pension with 20.6% Employer Contribution Extra day of leave per year for work anniversary Enhanced Maternity, Maternity/Paternity Support, Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and professional development Participation in OMGs refer a friend scheme Internal wellbeing support through OMGs Wellbeing Advisors Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts