Job summary An exciting opportunity has arisen to join the management team within the CWAMH Care Group at Sheffield Children's NHS Foundation Trust. This is a fixed term role for 12 months, and can be offered on a secondment basis (for internal applicants only - please ensure this has been discussed with your line manager before you apply). There may be scope for this to become permanent in the future. The main purpose of the role is to provide operational support to the Care Group and its constituent clinical teams particularly in relation to: - Day to day operational management and service improvement. Information/data gathering and presentation of specialty level performance. Supporting performance management and efficient delivery of services for patients. Line management responsibilities. This role will work across departments at Centenary House, and the Becton Centre for Children and Young People. 30 hours per week. Main duties of the job The main duties/responsibilities for the role include: Working with the Care Group management team, Trust support services/teams and clinical teams to oversee operational issues on a day to day basis. Assist in the delivery of performance targets. Including waiting times, patient experience and activity. To support the management team in providing effective two-way communication within the services. Working closely with the Information and Performance teams to closely monitor activity and provide management information as required. To liaise with staff at all levels within the department to ensure optimal use of our Community/Outpatient services, waiting lists, and referral priorities. Working alongside the Clinical and Booking teams to ensure patients are on course to meet performance targets. Analyse and resolve problems in the current systems and resolve these by implementing new systems. Line managing specified members of staff. About us At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are: Outstanding Patient Care Brilliant Place to work Leaders in Children's Health We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise. As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home. As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health. Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discountshelping you succeed at work and beyond. Date posted 06 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum pro rata Contract Fixed term Duration 12 months Working pattern Part-time, Flexible working Reference number 425-24-6841948-A Job locations Centenary House 55 Albert Terrace Road Sheffield S6 3BR Job description Job responsibilities For more information on the main responsibilities for this post, please refer to the job description and person specification. Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour. Diversity Statement At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at Catherine.Gilbert7nhs.net. Together, were building a workplace where everyone belongs. Job description Job responsibilities For more information on the main responsibilities for this post, please refer to the job description and person specification. Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour. Diversity Statement At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at Catherine.Gilbert7nhs.net. Together, were building a workplace where everyone belongs. Person Specification Qualifications and Training Essential Degree or proved graduate level ability or demonstrable equivalent level of experience Desirable Evidence of on-going professional development Qualification for Microsoft Office packages (ECDL or equivalent) Experience Essential NHS operational experience Working knowledge of hospital systems (e.g. PAS) Experience of working and negotiating with colleagues at all levels Experience of working within an NHS environment and planning healthcare services Ability to use information/data to effectively support the improvement of performance and service delivery Line management experience Desirable Operational management experience Experience of managing, analysing and presenting information/data Knowledge and skills Essential Evidence of excellent organisational skills, prioritisation and communication skills Experience of being able to work as part of a team, whilst being able to work independently Comprehensive knowledge of Microsoft Office and ability to use Excel spreadsheets and pivot tables Proven track record of delivering and achieving targets Desirable Awareness of SCFT Trust policies and procedures Awareness of current NHS climate and developments Leadership/ management training An understanding of clinical governance Personal attributes Essential Excellent interpersonal skills with the ability to communicate effectively - both oral and written Ability to manage conflict Proven assertiveness / negotiation skills Experience of dealing with senior clinical and managerial staff Ability to ask for help and guidance Ability to work under pressure and prioritise work of self and others whilst working to tight and conflicting deadlines Demonstrable attention to detail Ability to demonstrate flexible approach to meet the needs of the service Ability to problem solve and use initiative Desirable Demonstrable leadership qualities eg: change management Person Specification Qualifications and Training Essential Degree or proved graduate level ability or demonstrable equivalent level of experience Desirable Evidence of on-going professional development Qualification for Microsoft Office packages (ECDL or equivalent) Experience Essential NHS operational experience Working knowledge of hospital systems (e.g. PAS) Experience of working and negotiating with colleagues at all levels Experience of working within an NHS environment and planning healthcare services Ability to use information/data to effectively support the improvement of performance and service delivery Line management experience Desirable Operational management experience Experience of managing, analysing and presenting information/data Knowledge and skills Essential Evidence of excellent organisational skills, prioritisation and communication skills Experience of being able to work as part of a team, whilst being able to work independently Comprehensive knowledge of Microsoft Office and ability to use Excel spreadsheets and pivot tables Proven track record of delivering and achieving targets Desirable Awareness of SCFT Trust policies and procedures Awareness of current NHS climate and developments Leadership/ management training An understanding of clinical governance Personal attributes Essential Excellent interpersonal skills with the ability to communicate effectively - both oral and written Ability to manage conflict Proven assertiveness / negotiation skills Experience of dealing with senior clinical and managerial staff Ability to ask for help and guidance Ability to work under pressure and prioritise work of self and others whilst working to tight and conflicting deadlines Demonstrable attention to detail Ability to demonstrate flexible approach to meet the needs of the service Ability to problem solve and use initiative Desirable Demonstrable leadership qualities eg: change management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sheffield Children’s NHS Foundation Trust Address Centenary House 55 Albert Terrace Road Sheffield S6 3BR Employer's website https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)