Job summary An opportunity has arisen within the Children and Young People's Services, Central Area for a Personal Secretary to support the Health Visitor/School Nursing Service Manager and Health Visitor/School Nursing Management Team based in Abergele. The post-holder will provide an efficient and flexible secretarial service to the Children's Central Area Team. This will include, minute taking, typing, electronic/paper diary management and arranging appointments/meetings. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, BCU staff and other external agencies/organisations with courtesy and discretion at all times. Main duties of the job Acts as the first point of contact for Service Manager, by telephone, e-mail, and correspondence or for visitors. Makes judgements to act or provide advice on a wide range of matters relating to the work of the Service Managers and their teams, resolving them or referring them to the most appropriate person during periods when they are absent from the office. Schedules and arranges meetings including the compilation of agenda and the taking and transcribing of meeting minutes, this may include attendance at HR meetings such as investigations and formal disciplinary hearings, where there is a requirement to produce formal notes within a deadline, whilst maintaining strict confidentiality and tact as the meetings may be under difficult circumstances. Manages the diary of the Clinical Services Manager including the scheduling, rescheduling of appointments, and booking of meeting venues and arranging refreshments/visual displays etc. Work with other members of the administrative team to provide support to senior officers - this may include audio typing, letter typing, arranging meetings, compilation of spreadsheets and compilation of reports. Prepares and maintains personal files for medical and nursing staff on behalf of the management team. Updates and maintains electronic staff Records - with confidential staffing information such as sickness and PADRs as directed by the Clinical Service Manager, or Senior Clinicians using Electronic Staff Records (ESR) About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 31 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 050-AC082-0125 Job locations Abergele Clinic 67 Market Street Abergele LL22 7BP Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Essential Good Standard of Education RSA/OCR level 3 or equivalent demonstrable experience NVQ Level 3 or willingness to work towards within 2 years in post Desirable NVQ or equivalent in Administration Experience Essential Experience at a high level of providing a comprehensive secretarial service Experience of setting up and using filing/IT systems Familiar with office procedures & deadlines Desirable Previous experience of working as a personal secretary Previous experience of working within the NHS Skills Essential Excellent communication skills Ability to work unsupervised and make decisions Organisation skills Typing/Word Processing skills Desirable Ability to produce reports Experience of producing graphs and statistics Welsh language Knowledge Essential Ability to take minutes Desirable Comprehensive knowledge of Windows, Word, Excel, PowerPoint Person Specification Qualifications and/or Knowledge Essential Good Standard of Education RSA/OCR level 3 or equivalent demonstrable experience NVQ Level 3 or willingness to work towards within 2 years in post Desirable NVQ or equivalent in Administration Experience Essential Experience at a high level of providing a comprehensive secretarial service Experience of setting up and using filing/IT systems Familiar with office procedures & deadlines Desirable Previous experience of working as a personal secretary Previous experience of working within the NHS Skills Essential Excellent communication skills Ability to work unsupervised and make decisions Organisation skills Typing/Word Processing skills Desirable Ability to produce reports Experience of producing graphs and statistics Welsh language Knowledge Essential Ability to take minutes Desirable Comprehensive knowledge of Windows, Word, Excel, PowerPoint Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Abergele Clinic 67 Market Street Abergele LL22 7BP Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)