Answer all calls from the general public in an efficient and courteous manner. Accurately record, check, or amend details on the call dental software system. Complete training in the recognition of and assistance during medical emergencies, e.g., Anaphylaxis, epileptic fit, cardiac arrest, shock.
Make sure the Emergency Drug Box is available during all clinical sessions. Constantly monitor patients in the event of a medical emergency. Undertake CPR with the dentist in the event of a medical emergency. Close down the surgery each day, which includes sealing and removal of contaminated waste in clinical waste bags.
Handle patients, stock, and equipment following manual handling techniques laid down by the Trust. Process radiographs using toxic chemicals and mount x-rays, being responsible for accurate labeling and filing of x-rays. Ensure that all records are available when required, including medical history forms and x-rays. Ensure to have an understanding of patient charges and exemptions and ensure that these are appropriately recorded.
Undertake reception duties as required, including handling card and cash payments and end-of-day banking processes. File and retrieve any patient-related information on computer and on paper records.
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