We pride ourselves on being a data-powered organisation. When we make decisions and changes designed to improve operational efficiencies for colleagues and customers, this has to be based on accurate data and insights. That's where you come in. You'll work with a team of fellow Data Analysts to gather, clean and maintain data while ensuring its integrity though regular audits. In turn, you'll perform statistical analysis to identify patterns, trends and insights and make recommendations to colleagues on how these can be used to drive decision making and continue a culture of continuous improvement. A key part of your role will also be to identify improvements to the data gathering and maintenance processes to ensure its accuracy through quality control plans. Apart from advanced Excel skills and experience in data analysis tools, communication skills will be essential as you'll need to boil down large, complex datasets and clearly communicate your findings to a range of colleagues from across the business including those from non-technical backgrounds. This role could be based out of our Eastleigh (SO50 6AD), Yeovil (BA22 8WN) or Brackell (RG12 1RF) offices.