Are you an experienced Team Leader in the Financial Crime Investigations area and looking for your next career opportunity?
Job Summary:
As a Financial Crime Investigations Team Lead within Financial Crime Operations Investigations, you will have oversight of Investigators and their investigations/case management. You will ensure any identified Financial Crime Risks are mitigated and proper filings are completed in a timely manner. Your responsibilities will include managing the teams' investigations pipeline, reporting facts of significant investigations, and ensuring Suspicious Activity Reports (SAR) are completed accurately. You will provide support to the Team and to Senior management, dealing with any issues that arise. This role offers the opportunity to work closely with Fraud Risk, Global Financial Crime Compliance, Global Security & Investigations and Cyber Security to ensure fraud and financial crime risks are detected, investigated and mitigated.
Job Responsibilities:
1. Ensure timely escalation of key risks/issues to management
2. Create and manage comprehensive investigation case files for investigations that document the decision making process and contain all applicable supporting documentation with a case management including updating, and maintaining databases and tracking sheets chronicling open investigations, updates, and next steps; labelling and storing documents, data, and other materials obtained during investigations; and scheduling and planning interviews/client outreach etc.
3. Ensuring the investigation team runs efficiently day to day with an oversight of workload & ensuring SLA's are met
4. Manage performance of Investigators, provide clear performance targets, conduct performance reviews and develop clear career and personal development trends.
5. Partner with Senior Management to ensure metrics are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress.
6. Manage Financial Crime/Fraud and operational risks, provide timely and achievable actions plans in mitigating identified risks and resolve capacity or volume issues
7. Provide regular reporting on operational effectiveness and efficiency and SME support for referring parties, supporting SAR filing decisions and establishing strong feedback loop with Quality Checking
Required qualifications, capabilities, and skills:
8. Extensive experience in financial crime/fraud sector
9. Experience managing a team and in collating and reporting management information
10. Knowledge and understanding of financial crime legislation/regulations. POCA 2002, UK Bribery Act 2010 and counter terrorist financing
11. Strong analytical and research skills, detail oriented and with strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
12. Collaborating with our Risk community to implement a robust and sustainable control framework and operating model
13. Providing technical advice and support in relation to suspicious activity, research tasks and fulfilling specific reporting requirements
14. The ability to manage, engage and influence senior stakeholders
Preferred qualifications, capabilities, and skills:
15. Knowledge of Retail Banking / Retail Banking Products / Client Types.
16. Previous experience supporting a financial crime / fraud investigations team, either through Subject Matter expertise or Workflow Management.
17. Strong communication skills with ability to influence others.
18. Financial crime qualification or certification.
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