At SEC Food, we’re proud to be the official catering partner for The Scottish Event Campus (SEC). We pride ourselves on providing an exceptional customer experience for every visitor to the campus. Our campus comprises of 3 key venues - The OVO Hydro, The SEC Centre and the SEC Armadillo, each hosting various dynamic events and providing a unique customer experience. Our teams work across 5 core departments within the business. These are Clydebuilt Bar and Kitchen: This is a vibrant and welcoming restaurant space where you'll be serving a variety of delicious meals and drinks to our guests. Expect a dynamic, fast paced environment where customer service is key, in a casual dining setting. Hydro Hospitality: Working in Hydro Hospitality, you'll be expected to provide premium service to VIP guests during events. Attention to detail and a focus on creating a luxurious and seamless experience are essential. You’ll be working with a range of clientele, offering personalised service in an exclusive atmosphere. Hydro Retail Bar: This is our most fast-paced environment, ideal for those who thrive under pressure. You’ll be serving large volumes of customers quickly and efficiently, especially during peak event times. It’s a lively and energetic setting where teamwork and speed are crucial. (over 18s only due to nature of work) Armadillo Retail Bar: Similar to the Hydro Retail Bar but on a smaller scale, this role offers a slightly more intimate yet still bustling environment. You’ll be serving guests during events, with a focus on efficiency and customer satisfaction. It’s a great opportunity for those who enjoy a fast-paced setting but prefer working with a more manageable crowd. (over 18s only due to nature of work) Conference & Events: This area involves catering and event services for conferences, exhibitions, and special events. The work is varied, from setting up and serving at formal dinners to managing catering stations during large-scale events. Flexibility, attentiveness and a keen sense of organisation are important here. Why work with us? National Living Wage Employer - £12 p/hr, paid weekly Free meal entitlement while on duty Free on-site car parking Ample opportunity for career progression within events & hospitality – in any role (Confex, Live, Culinary, etc.) Become part of a fun and friendly team that delivers a range of incredible events The opportunity to progress in your role across other venues within Compass Group UK and Ireland Flexible shifts and manage your own work schedule Perks Work discounts for all team members Key requirements & attributes: The ideal candidates should embrace the campus mission; Best Venues, Best People, Best Events and should always adopt the campus’ key behaviours; teamwork and collaboration, whilst providing an excellent visitor experience to every guest. Our people really care about hospitality, and we support all our team members to help them excel and shine in all that they do. We love to hear from candidates who have a positive attitude and a real passion for great customer service. Previous experience is great, but we believe that skills can be developed - all you need is lots of positivity and the drive to succeed within the team. Customer Care • Be polite, professional, and respectful at all times with customers, clients and colleagues • Demonstrate a safe can-do attitude towards individual customer requests and strive to exceed customer expectations • Maximise all sales opportunities through upselling techniques • Acquire a good knowledge of all products to be able to advise individuals on their product choice • Actively gain customer feedback, passing information gained onto your line manager and colleagues Operational Excellence • Ensure you are aware of, and meet the legal and Company requirements for fire, safety, health, and hygiene – as covered in your training • Report all health and safety issues to your line manager, including all accidents and near misses • Prioritise food safety habits and methods of work • Serve customers with hot and cold food and beverages during service times • Clean all work areas during and after use and remove all waste to the appropriate area • Comply with all company and unit procedures relating to cash handling and security, reporting any issues to your manager • Thrive in a fast-paced and high-pressure environment If you enjoy working at large-scale events and have a knack for working in a fast paced environment, working with SEC Food will be for you Sound good? Apply online now via our short application form (only takes a couple of minutes) and we will be in touch within a couple of days to get the ball rolling We will be hosting various recruitment/ onboarding days throughout January and February. We look forward to receiving your application soon. The SEC Food People Team