Aztec are looking for a self-motivated and driven individual to lead the design and implementation of a change management approach at enterprise level to support the delivery of Aztec's Transformation Programme.
As a member of the Transformation Team, this position reports to the Transformation Director and is responsible for leading the design and implementation of change components within the transformation. This role requires a strong emphasis on strategic planning and executing changes via a dedicated change team and network, in collaboration with the communications team.
The ideal applicant should have experience in implementing change management methods across large-scale enterprises and facilitating change in areas including people and culture, processes, and technology, often collaborating with Senior Leaders in a dynamic, rapidly expanding business environment that is undergoing substantial transformation.
This role provides the opportunity to play a pivotal role in delivering a new operating model and broader transformation to support the businesses’ growth and ambition.
Key responsibilities:
* Develop, roll out and embed the change management methodology designed for the transformation programme.
* Own the change heatmap and roadmap across the portfolio of changes, identifying whether certain populations have too much change and make recommendations to adjust plan accordingly.
* Undertake a change impact assessment, making a recommendation of the change management tool required to undertake the impact assessment.
* Lead a team of change managers allocated against programmes and projects to ensure that change is delivered, adopted and benefits met in line with group approach.
* Work with leaders to implement the changes and monitor the impact of adoption levels in a business partner model.
* Lead and facilitate the deployment of change across jurisdictions, markets and teams, ensuring that the organisation is ready for change and that all frameworks and materials are complete to ensure successful adoption.
* Support the development of a culture of continuous improvement which will help deliver a continuously evolving and improving client and user experience.
* To maximise adoption, look at tools and methods we could use to increase adoption.
* Establish the change function within the Transformation team. This will contain the tools, methods and approaches that define the Aztec way to do change. Part of this will be conducting regular webinars to upskill the change community, including those who are responsible for implementing change in their relevant functions, areas, and jurisdictions.
* Run a change management network, including those responsible for leading change in their Programmes/Projects and jurisdictions. This role will influence and closely support this community, providing consistent approaches, tools, and methods.
* May need to act as a Change Manager on more complex programmes from time to time.
Skills, Experience, Qualifications:
* Significant experience in change management (8 - 10 years) from both consulting and industry. Experience in owning the approach to change management at the enterprise level. Industry agnostic – if experience in Financial Services then ideal but certainly not essential.
* Deep understanding in change from a behaviour, process and technology perspective.
* Used to working through others to deliver the change, strong influencing skills.
* Experience with change methodologies and tool kits – has a strong understanding of different approaches on the market and pros and cons of each.
* Likely a change thought leader, having a strong knowledge of the latest change management thinking.
* Can evidence planning, executing, and monitoring the execution of change and how to maximise adoption levels.
* Exposure to the entire programme / project lifecycle with proven track record of change management within a transformation programme.
* Attentive individual who is comfortable with delivering detailed outputs as well as executive level summaries.
* Highly developed interpersonal, written, and verbal communication skills and demonstrable experience in senior stakeholder engagement at all levels.
* Professional presentation skills, including writing and public speaking capabilities.
* Results orientated, self-motivated and capable of prioritising and organising workloads.
* Used to work in fast paced delivery focused environments.
* Travel to other Group jurisdictions may be required from time to time.
We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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