Person Specification: Pharmacy Services Assistant
* Be qualified as a Pharmacy Technician, with 3 years’ experience in this role.
* Registered with the General Pharmaceutical Council (GPhC).
* Have recent, relevant experience of the occupation/sector at least one level above the apprentice gained in the last three years or significant experience of the occupation/sector.
* Hold or be willing to complete Level 3 Award in Undertaking End Point Assessment once contracted.
* Driving licence, own transport and willingness to travel to agreed regions within the UK.
* Competent in the use of technology including mobile/tablet device, Microsoft Office, website navigation, emails and web conferencing (training on Highfield systems will be provided once contracted).
* Excellent written and verbal skills with the ability to write clear and constructive feedback.
* Hold an IQA qualification.
* Have experience of assessment and quality assurance.
* Understanding of end-point assessment.
Key tasks
* Conduct end-point assessments as per the assessment plan and Highfield guidance, policies and procedures.
* Form and record judgements of competency against assessment criteria using agreed exemplification.
* Score and/or grade apprentices and provide written feedback immediately following the assessment.
* IQA only: Carry out sampling and observation activities in line with Highfield policies and procedures.
Other responsibilities
* Attend remote training sessions as part of a comprehensive induction.
* Provide up to date documentation including evidence of qualifications, continuing professional development, any relevant licenses, or professional memberships/registrations.
* Attend remote initial and ongoing standardisation sessions and assessor webinars.
* Use Highfield equipment to conduct and record assessments, ensuring activities comply with Highfield policies and procedures.
* Keep industry competence and knowledge up to date in line with assessment plan requirements and Highfield policy.
* Respond to emails and calls from Highfield within 24 hours.
* Respond to IQA and moderation reports within 24 hours.
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