Global Specialist (Multinational Insurance)
Job Description
Role
* Create and agree the annual service plan for each International Client
* Formulate and agree the renewal data gathering strategy and timeline
* Provide input into strategy meetings with clients, brokers and insurers
* Work with insurers and broking teams to establish local and master policy requirements (limits, cover, nuances, where local policies are to be issued etc.)
* Work with insurers to identify local nuances such as tariffs, wording restrictions, local retentions etc.
* Agree or install KPI's with insurer regarding local policy and certificate issuance, together with premiums collections and cashflow. Reviewing post renewal as part of stewardship meeting
* Input or production of premium allocations to ensure that these are benchmarked with local norms, comply with local tariffs etc.
* Agree network fees
* Have responsibility for the communication of group programme to broker network and local client operations (where required)
* Management of insurers administrations of local policies including:
ensuring instructions sent to local fronting companies in a timely manner, communication to client on status of insurers instructions, monitor status and speed of issuance of local policies and invoices
* Attend meetings with local brokers and client where required on local and global insurance issues
Local Programme (stand-alone policies/compulsory covers)
* Communication of group risk purchasing philosophy to local brokers and local client companies (where appropriate)
* Produce Analysis Report of local policy summaries to ensure:
o compulsory covers are purchased
o no duplications with global programme
o local policies dovetail with global programme
o adherence to group risk purchasing philosophy
o compliance with remuneration parameters
* Work with client and local broker to maximize WTW Global Network appointments on local lines
* Agree and manage local broker service requirements with client
General Advice
* Provision of information on admitted/non-admitted, compulsory covers, where local policies required, extent of cover available locally and other regulations and practices.
* Provide advice to colleagues, prospects and clients on the operation of global programme
* Advise colleagues, prospects and clients on insurers capabilities to deliver global solutions
* Be a focal point for knowledge of insurers international expertise and processes
Qualifications
Requirements
Preferably educated to A level or relevant industry experience
Preferably with professional qualifications of ACII or working towards this
Skills:
* Comprehensive knowledge of insurance and underwriting in order to deal effectively with client needs
* Strong interpersonal and communication skills with the ability to build relationships with new clients and insurers and maintain strong relationships with existing ones
* Able to deal professionally with internal and external contacts, able to represent BU and the wider WTW Group with a high level of credibility
* Excellent client focus with proven experience of delivery of high levels of client service
* Ability to analyze situations and provide recommendations to identify optimum solutions
* Good understanding of the processes that support the operating model and strategy for the BU and WTW GB overall
* Experience of working with and adhering to processes and systems that support client service delivery
* Intermediate level of data analysis and presentation skills
Job Info
* Job Identification 202502730
* Job Category Client Relationship Management
* Posting Date 04/16/2025, 09:28 AM
* Locations Ipswich, Suffolk, United Kingdom London, London, United Kingdom
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