At the core of our operations is a commitment to organisational resilience. As an expert in Business Continuity and Incident Management, your focus will be on assessing our vulnerabilities, planning for disruptions, and minimising impact on our customers. You'll provide direction and guidance to ensure there is an organisation-wide approach to operating resilience, to understand our exposure through on-going assessment and effectively plan for disruption with minimal impact to customers. You'll play a key part in continually strengthening our business continuity and major incident framework and to invoke the response team in the event of an incident, as well as the review, design and execution of business continuity and disaster recovery plans. This is a hybrid role based 2 days a week in our Swindon office. The benefits: Salary - up to £58,000 Bonus scheme - on target bonus 10% Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection Death in service 27 days holiday bank holidays, with the opportunity to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. Your responsibilities will include: Ownership of BC TEAMs site so it becomes ‘go to’ site for business continuity guidance, ensuring it remains up to date at all times Regular review of BC policy and standard operating procedure ensuring it remains current at all times and strengthening where needed Invoking the response team in the event of an incident in line with roles and responsibilities as outlined in the SOP Maturity and evolution of the Major incident framework Oversight and support business with ongoing review of Openwork business continuity plans and BPIA’s ensuring they are reviewed annually or in line with material changes Awareness of the wider business to identify where new teams are introduced and support the completion of BC plan and BPIA Host BC dry runs at least annually across the business and implement any learnings Transition activity into BAU environment with a defined process to ensure IBS are reviewed at least annually or when there is a material change Ongoing review of our important business services to ensure that Conduct lessons learnt exercises to identify, prioritise, and invest in our ability to respond and recover from disruptions as effectively as possible Develops strong relationships with key internal Stakeholders across Risk & Compliance Cross training between BS and OR roles to mitigate SPOD Collaborate with various departments to ensure resilience strategies are integrated into all business processes. Monitor and report on the effectiveness of resilience strategies, make recommendations and implement improvements Lead and own continuous improvement To ensure departments have appropriate departmental planning arrangements and identified lead staff for emergency planning and business continuity What will you need to succeed? Minimum 5 years of operating resilience/business continuity experience Financial Services experience extremely desirable Strong knowledge of financial services regulatory requirements in relation to SMCR Understanding of requirements set out in FCA statement CP19/32 Strong knowledge of operational resilience and business continuity and major incident management Good eye for detail; ability to question to investigative, curious mindset – gets to the route of problems and does not accept the first answer Confident, positive influencer, be able to relate well to colleagues at all levels –the role works across multiple teams within Openwork and will often have to translate challenges into non-technical terms Proactive and looking to drive new innovations Ability to apply judgement to situations requiring balance between time and accuracy Strong understanding of risk assessment methodologies and resilience Ability to influence, support and work together with senior colleagues across the partnership Why us? We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.