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Reporting into the Location Manager responsibilities will include:
* Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
* Customer service NVQ2 would be advantageous.
* Previous cleaning experience and knowledge is desirable.
* Use of cleaning products in a safe manner.
* Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
* Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
* Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
* Well organized with good time management skills.
* Strong interpersonal and empathy skills and a friendly personality.
* Able to work individually and as part of a team.
* Ability to prioritise and plan around customer needs.
Anchor is proud to be an equal opportunity employer. We are committed to diversity and inclusion, with networks for LGBT+, BAME, and disabled colleagues. We promote a respectful environment free from harassment or discrimination.
Please note: All applicants must already have the legal right to work in the UK.
Wetherby Manor offers comprehensive care services and is located near attractions and transport links in Wetherby.
About Anchor: Anchor is the largest not-for-profit provider of care and housing for older people in England, reinvesting all earnings into improving care, facilities, and staff development.
Employee Benefits: We offer health and wellbeing discounts, mental health support, flexible working, pension schemes, financial advice, discounts on various services, professional development, and career progression opportunities.
We celebrate diversity and inclusion through various networks and are members of several inclusive schemes and organizations.
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