We are on the hunt for a diligent and detail-oriented Tenancy Liaison Officer (TLO) to manage relationships between tenants and our property team. The successful candidate will be responsible for ensuring smooth property operations, maintaining tenant satisfaction, and contributing to the efficiency of our property department.
Client Details
Our client is a well-established company in the property industry, managing a considerable portfolio of properties. They pride themselves in maintaining a high-quality standard of living for all tenants and are known for their professional yet friendly work environment.
Description
* Establish and maintain positive relationships with tenants and respond to their queries.
* Coordinate property inspections and maintenance activities.
* Ensure compliance with health and safety regulations.
* Act as a mediator in resolving any disputes between tenants and the property management team.
* Contribute to the team's targets for tenant satisfaction and property performance.
* Provide administrative support to the property department.
* Collaborate with the wider property team to ensure the smooth running of operations.
* Keep up-to-date records of all tenant interactions and property maintenance activities.
Profile
A successful TLO should have:
1. Relevant educational background in property ...