As a core member of the site administration team of Medical Secretaries, you will provide efficient, professional, and effective secretarial and administrative support to the Priory site (i.e., hospital and/or wellbeing centre) and specifically to the full Medical team.
Responsibilities:
* Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors, and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs, and Commissioners regarding specific patient details and invoicing.
* Provide exceptional customer service to our patients, ensuring a positive customer experience.
* Accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
* Organise diaries and patient appointments directly with patients and Consultants while ensuring the hospital is providing the best possible service to patients.
* Consistently use CareNotes, paying particular attention to uploading reports and copy documents as appropriate and in line with company policies and SLAs.
* Liaise with Inpatient and Therapy Services regarding admissions, discharges, follow-up arrangements, and CPA and other multi-agency meetings.
Full training will be given.
Priory Hospital Dewsbury offers great benefits including a contributory pension scheme, a comprehensive employee assistance programme, discount centre, childcare vouchers, paid birthday leave, and subsidised meals. There's also free car parking. Located just off J28 of the M62 and J40 of the M1, it is easily reached from the major West Yorkshire conurbations of Bradford, Halifax, Huddersfield, Leeds, Sheffield, and surrounding areas.
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