Do you enjoy researching and promoting items online? If you're passionate about e-commerce and thrive in a fast-paced environment, we’d love for you to join our successful online retail team As an Online Retail Assistant, you'll be at the heart of our online trading operations, responsible for advertising and selling a variety of donated items across multiple platforms. Your goal will be to drive sales and meet targets, while ensuring our customers enjoy a seamless shopping experience. Key responsibilities include: Researching and creating engaging product listings Managing customer communications and fostering positive engagement Meeting daily advertising and sales targets Organising, picking, and packing items to ensure prompt and accurate deliveries We're looking for someone with strong IT, communication, and organisational skills, who has a passion for online retail and delivering outstanding customer service. If you love the challenge of hitting targets and have a keen eye for detail, this role is a perfect fit for you This is a fantastic opportunity for anyone eager to grow in the retail industry and help shape the future of our online presence. The Organisation St Peter & St James Hospice is a leading provider of specialist palliative and end of life care for our Mid-Sussex community. People affected by life-limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time. Our services are free of charge can be accessed at home, in a care setting, or at the Hospice in North Chailey. We achieve our goals through the organisation’s talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce. Over 150 employees and 400 volunteers work in a variety of roles across our Clinical Services, Retail and Support Functions. If you're looking to put your skills to use in an organisation that makes a difference for its local community and values Compassion, Integrity, Accountability, Excellence and Inclusivity then click 'Apply Now' The Benefits Benefit 1 Benefit 2 Benefit 3 Benefit 4 The Values Innovation We are creative and fearless in our work. Accountability We take ownership of our work and lead from the front. Teamwork We collaborate widely and build supportive environments. 27 days holiday Company sick pay scheme Enhanced maternity/adoption pay Bi-yearly occupational health clinics Leadership development programme 20% discount in our charity shops Our people Olivia Griffin Online & Trading Systems Manager "It's a great place to start a career, as you learn something new everyday." Simon Clasper Retail Driver "Working here isn't just about giving back; it's about being part of a team united by a sense of purpose." Anita Bungaroo Retail Assistant Manager "Knowing that the work I do with my team is helping a great cause and changing lives is really rewarding". Victoria Webber & Wendy Agate Relationship Fundraisers "Every pound raised for our hospice brings comfort and dignity to those facing life's most challenging moments, making every effort deeply meaningful." Gavin Carby & James Dickens Facilities Manager & Maintenance Technician "We love that we get discounts in our shops and can benefit from the Blue Light Card like NHS workers do." Maddie Lewis Retail Manager "It's great to know that each day is an opportunity to make a difference for our local community." Our people are our strength. We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age. If you have any questions about this vacancy or require any reasonable adjustments throughout the recruitment process, please contact us on hrstpjhospice.org. Please note we may shortlist and interview candidates as applications are received. Offers of employment are subject to satisfactory results from pre-employment checks (right to work, references and Occupational Health). Documents