Title: General Manager
Location: Hull
Salary: Up to 38,000
Large operation within the BaxterStorey portfolio! 50 team members on site that will report into the General Manager. High standards of food & hospitality required with the main restaurant, hospitality and vending.
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our HAPI app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Manager who motivates their team to exceed expectations at every turn.
Job Description
We are seeking an experienced and visionary General Manager to join our organisation in Hull, United Kingdom. As the General Manager, you will be responsible for overseeing all aspects of our food operation, driving business growth, and leading a team of professionals to achieve exceptional results.
* Lead and inspire a team of direct reports, fostering a culture of excellence and innovation
* Develop and implement strategic business plans to drive growth and improve operational efficiency
* Build and maintain positive relationships with key stakeholders, including clients and partners
* Oversee financial performance, including budgeting, forecasting, and cost management
* Ensure compliance with all relevant regulations and company policies
* Continuously analyse market trends and competitor activities to identify new opportunities
* Drive customer satisfaction through exceptional service delivery and quality standards
* Mentor and develop team members, promoting a culture of continuous learning and improvement
* Collaborate with other departments to align objectives and streamline processes
* Make critical decisions to resolve complex business challenges and drive positive outcomes
Qualifications
* Proven experience as a General Manager or in a similar senior leadership role
* Have worked or are working within the contract catering sector.
* Demonstrated track record of driving business growth and achieving key performance indicators
* Strong financial acumen with experience in budgeting, forecasting, and financial analysis
* Excellent leadership skills with the ability to motivate and develop high-performing teams
* Outstanding communication and interpersonal skills, with the ability to influence at all levels
* Strategic thinker with strong analytical and problem-solving abilities
* Experience in developing and implementing business strategies
* Proficiency in prioritising multiple projects in a fast-paced, dynamic environment
* Meticulous attention to detail and strong organisational skills
* Ability to adapt to changing circumstances and make decisive actions
* Passion for delivering exceptional customer service and driving customer satisfaction
* Proficiency in relevant business software and tools
BaxterStorey Values
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.
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