About Marketplace Marketplace is a brand-new online venture for Tesco, designed to give our customers the opportunity to use our website to shop for a wide range of third-party products in addition to the groceries they already know and love. Join us on this exciting new journey, and you’ll be a key member of a hardworking, collaborative team that’s delivering on our promise to serve our customers, communities and the planet a little better every day. Life on the team As a creative pioneer and inspirational manager, you’ll be an innovative business owner. The key to the Marketplace team’s success will be its ability to work with many other teams in the wider Tesco family, including Finance, Digital Product and Online Operations. No two days will be the same as you become an expert in your area of the Marketplace model. We’re building Tesco’s future, and it’s a future shaped by you. At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support. Lead the team responsible for performance management and support of live sellers on the Tesco Marketplace platform Manage a growing and high-performing team of Operations Managers and Executives Devise and deliver a long-term operational excellence plan, maintaining high performance standards for Sellers Maintain a solutions-based culture, identifying key issues and developing effective solutions Support the wider team and business with Tesco Marketplace knowledge, anticipating and responding quickly to evolving business needs Manage the transition for Seller handovers, finding opportunities and creating efficiencies Drive continuous improvement, effectively balancing the needs of Sellers, Customers and Tesco A well-developed understanding of online business models and economics Ability to bridge between critical thinking and pragmatic implementation Strong analytical skills and attention to detail Proven collaborator management and influencing skills Superb programme, project management, and business planning skills Proven experience leading and motivating a team An inquisitive approach and ability to thrive in ambiguous circumstances Does this sound like the job for you? If so, we would love to hear from you LI-AO1