Overview
We are seeking a dedicated and enthusiastic Counter Assistant to join our team. This role is essential in providing excellent customer service and ensuring a smooth operation within our establishment. The ideal candidate will have a passion for food and a keen interest in the culinary arts, with the ability to work efficiently in a fast-paced environment.
Duties
1. Greet customers warmly and assist them with their orders, ensuring a positive dining experience.
2. Help maintain food safety standards by adhering to hygiene regulations and proper food handling procedures.
3. Prepare food items as per menu specifications, ensuring quality and presentation meet our standards.
4. Upsell menu items to enhance customer satisfaction and increase sales.
5. Manage cash transactions accurately, utilising basic maths skills for handling payments and giving change.
6. Organise the counter area, keeping it clean and well-stocked with necessary supplies.
7. Collaborate with kitchen staff to ensure timely preparation of orders and effective communication during busy periods.
8. Demonstrate excellent time management skills to handle multiple tasks efficiently during peak hours.
Qualifications
1. Previous experience in a restaurant or culinary environment is preferred but not essential.
2. Knowledge of food safety practices is highly desirable.
3. Strong interpersonal skills with the ability to engage positively with customers.
4. Basic maths skills for handling transactions effectively.
5. Good time management abilities to prioritise tasks in a busy setting.
6. A willingness to learn and adapt within a dynamic team environment.
7. Passion for food preparation and an understanding of kitchen operations would be advantageous.
Job Type: Part-time
Pay: From £12.16 per hour
Expected hours: 10 – 30 per week
Benefits:
* Discounted or free food
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Food preparation: 1 year (preferred)
* Customer Service: 1 year (preferred)
Work Location: In person
Reference ID: Server
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