Soft Services Lead
Shift Pattern: Monday - Friday 17:30-02:30
Salary: £61,215.00 per annum
Working Hours: Permanent, Full Time, 40 hours per week
Location: Hinkley Point C, Bridgwater, Somerset, TA5 1UD
G4S Facilities Management is looking for a Soft Services Lead to assist the Head of Soft Services in overseeing Housekeeping services. The successful candidate will have strong communication and organizational skills and ensure positive client relations. They should have excellent knowledge of the contract and relevant KPIs. They will develop and support their team, improving staff utilisation through in-depth training and working with the Head of Soft Services to implement clear operating procedures.
Responsibilities will include:
Build and maintain strong relationships with clients and staff
Manage resources to meet schedules and budgets
Offer advice and collaborate with the client on FM service delivery
Lead and develop a team to meet operational demands
Ensure staffing levels meet contractual requirements through robust procedures
Assist with budget management and reporting
Comply with health and safety policies
Assist with mobilizing new services
Coach and develop the housekeeping team
Coordinate and monitor subcontractors
Essential Criteria:
The ability to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Proven ability to lead and develop teams, with strong people management skills
Excellent IT skills with the ability to quickly learn and utilise corporate systems
Benefits:
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
Progression, training and development catered to you.
25 Days holiday plus bank holidays
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Charity work- Match-IT and Payroll Giving.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.