Stone House Hotel is a small business in Staffordshire. We are professional, agile and innovative.
Our work environment includes:
* Modern office setting
* Food provided
* Growth opportunities
Job Overview: We are seeking a Night Manager to oversee our hotel operations during the night shift. The ideal candidate will be a natural leader with a strong background in hospitality and human resources, capable of supervising staff and ensuring exceptional guest services throughout the night.
Duties:
1. Manage and supervise night staff, including reception.
2. Ensure smooth operation of the hotel during the night shift.
3. Handle guest inquiries and complaints promptly and professionally.
4. Conduct regular rounds to inspect the premises for security and maintenance issues, keeping all public areas and function rooms clean.
5. Assist with check-ins/outs for late-night arrivals and early departures.
6. Coordinate with other departments to address any issues that may arise during the night.
7. Maintain accurate records of nightly operations.
Qualifications:
1. Previous experience in a hotel management role is essential.
2. Strong leadership skills with the ability to motivate and manage a diverse team.
3. Excellent communication and interpersonal abilities.
4. Sound knowledge of hospitality industry practices and standards.
5. Ability to handle emergencies calmly and efficiently.
6. Flexibility to work night shifts as required.
If you are looking for an exciting opportunity to lead a dynamic team in a hotel environment, this Night Manager position could be perfect for you. Apply now to join our team!
Job Type: Full-time
Pay: £24,000.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site gym
* On-site parking
Schedule:
* Night shift
* Weekend availability
Work Location: In person
Reference ID: NM25
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