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Arcade Manager - Alton Towers - Stoke-on-Trent, Staffordshire
Client: HB Leisure
Location: Stoke-on-Trent, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
a9bb17a51f1c
Job Views:
3
Posted:
14.03.2025
Expiry Date:
28.04.2025
Job Description:
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.
We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer the opportunity to travel the globe to experience working in our other incredible locations!
If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognized throughout your career!
As an Arcade Manager, you would be responsible for:
* Ensuring the day-to-day running of all site operations
* Reviewing arcade and machine performances
* Ensuring cash collections are carried out accurately and securely
* Maintaining high standards throughout the site
* Implementing and following all Health & Safety procedures to provide a safe environment for all staff and customers
* Creating a good working environment for your team
* Motivating, training, and developing your team
* Responding to customer requests in a prompt and appropriate manner
Person Specification:
* Great guest service and communication skills with a positive, outgoing personality
* Willingness to learn the art of sales and motivated to reach daily sales targets
* Honesty, reliability, and responsibility with a strong work ethic
* High-level attention to detail
* Availability full-time, including weekdays, weekends, and holidays
* Able to lift 20lbs and stand for up to 8 hours (or more if qualified for overtime)
* Productivity during slower business hours and when working alone
* Reliable transportation
* Ability to follow instructions and comply with all company standards
* Experience in amusement games at supervisor level
* Team management or supervisor skills and FEC experience
* Self-directed and highly motivated
* Sales experience of 1 year (Desirable)
* Customer service experience of 1 year (Desirable)
In return, we will offer you:
* Bonus Scheme
* Pension Scheme
* Long Service Award
* Accommodation if required
* Recommend A Friend Bonus (T's & C's apply)
* 28 days holiday (including bank holidays per annum)
* Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers, and much more!
* Great career possibilities including opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
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