Deputy Reception Manager Location : Cranfield Hours : 37 Hours (Permanent) Working hours are between 07.00 and 23.00. Including weekends. Salary : £26,935K Our client provides customer-focused, quality accommodation, food, beverage, and hospitality-associated services to the University’s Schools and other external businesses. They create an environment that offers the correct level of hospitality to all their students, delegates, and guests. We are looking for a Deputy Reception Manager to join this wonderful organisation. Key Roles and Responsibilities: Ensure that all customers are looked after in a professional and welcoming manner, with an exceptional level of high-quality customer service Ensure that the reception areas are maintained in a clean, tidy, and hygienic condition and always presented to the correct standard Develop & train team members as required so that business and personal targets and goals are met Ensure company policies & procedures are always followed Carry out any other reasonable task as requested by a management team member. To assist with Rota staff in the absence of the Head Receptionist according to business requirements. You will be provided with: In-house training Uniform (Excluding Footwear)