* Ensure payroll controls & checks are completed and signed off on time and governance routines are followed.
* Appropriate handling and investigation of customer complaints, remediation actions and feedback
* Ensure Risk Events are raised on a timely manner, root cause investigated, and remediation plans are in place.
* Support HR Operations teams, ensuring that the day-to-day tasks are completed within SLA, administration of systems and implementation of requirements to the business is effective.
* Effective establishment and maintenance of relationships with key Stakeholders, providing necessary service updates and insights.
* Support payroll service improvement activities as required.
Key Accountabilities
* Management of the Quality, Accuracy and Delivery of the Payroll Service including management of third-party Suppliers who are providing outsourced services.
* Ensure that the Payroll Service is compliant with local legislative requirements and that that the Payroll Service operates within Barclays Policy and Framework agreements.
* Manage both statutory/legislative and business requested changes to payroll & time systems.
* Produce documentation related to time management/monthly sign offs.
* Review and validate permanent and once only changes to employees’ pay.
* Update and submit the monthly Payroll within the agreed payroll timescales to the payroll vendor and perform timely and accurate reconciliation.
* Commence the period payroll run to calculate pay and deductions for the period to determine the net amounts to pay to employees.
* Make payment to the employees via the agreed method of payment.
* Manage the process to recover monies and benefits from employees who have left or have been overpaid.
* Produce other output - e.g. GL information, GL Interface from the payroll run in the agreed format, Check the GL balances to the Gross to net file, Post the GL to the ledger.
* Take ownership of all Audits for HR Operations processes as well as taxes.
* Update and promote MY HR portal site including all changes needed in GSAP, lead changes process including any other Local HR system administration (e.g. ADP).
* Ensure screening process is timely and compliant with Global screening policy and standards.