Customer Experience & Sales Support Administrator
Location: Shoreditch, London
About SwiftSwitch: SwiftSwitch is one of the UK's leading utility consultancies. Our team of experts are innovators in simplifying complex utility decisions for businesses across the UK. From our vibrant Shoreditch hub, we've built a reputation for excellence, offering unparalleled access to over 50 top-tier utility suppliers.
We're the one-stop shop for businesses seeking to optimize their utility management within energy, payment services, telecommunications, waste, and water solutions. Our recent growth has created an exciting opportunity for a detail-oriented administrator to join our vibrant team.
The Role: Customer Experience & Sales Support Admin In this pivotal position, you'll be a key player in connecting our sales team, valued customers, and trusted suppliers. Your passion for administration and customer service will be the driving force behind our efficient sales processes and stellar customer experiences.
Your Impact:
* Conduct quality assurance audits and manage contract processing
* Excellent communication abilities to interact confidently with customers and colleagues
* Strong time management, attention to detail, and ability to multi-task effectively
* Proactive approach to problem-solving and implementing process enhancements
* Eagerness to learn, grow professionally, and embrace continuous development
* Prior experience...