Company: CLFIS Limited
Description:
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The Senior Business Analyst (SBA) oversees the provision of Business Analysis as part of a wider Finance Product team supporting a portfolio of projects.
We are seeking a seasoned BA professional with a wealth of finance transformation experience. You’ll possess a well-rounded toolkit, robust delivery discipline and strong interpersonal skills. In addition, we will value applications from candidates with a working knowledge of our specific context such as our products: insurance, protection, annuities, bonds and home finance; and the business disciplines we serve such as actuarial, compliance and risk.
What you'll do
* Conduct demand evaluation, identify and articulate risks associated with evaluated demand suggesting mitigation options.
* Analyse impacts and feasibility of solutions with the ability to provide options for decision-making.
* Identify improvement or risk mitigation opportunities and communicate to the business beneficiary for prioritisation and potential sponsorship.
* Elicit, analyse and synthesise stakeholder perspectives. Work in partnership with Delivery and the change sponsor to resolve conflicting stakeholder perspectives in line with project and wider corporate objectives.
* Produce high-quality business analysis artefacts ranging from high-level scope, data/process models to detailed requirements.
* Act as an ambassador for change in all stakeholder interactions.
* Conduct exemplary contracting concerning own work: evaluate the need, agree on an analysis approach, provide realistic estimates and identify own needs including training, tooling, information access and Subject Matter Expert access.
* Provide transparency regarding progress, maintain own milestone plan managing stakeholder expectations and maintaining delivery commitments.
* Produce and maintain traceability from business need to benefit realisation as standard on all change initiatives covering both IT and business activities. Identify and escalate trace anomalies (insufficient activity to deliver business need or activity with no trace to business need).
* Exploit trace to provide robust impact assessment of change requests on mid-flight initiatives.
* Engage in and, where required, conduct Post Implementation Review/retrospectives documenting the outcome to the local standards and ensuring that actions arising have clear and accountable ownership.
* Champion the customer (or solution consumer) in every context and create feedback loops for continual improvements.
Knowledge / Experience / Skills
Essential
* Finance transformation experience to support working in LifeCo in large programmes, product teams or in an SME capacity.
* Experience in delivering BA support to business change programmes in LifeCo finance and actuarial teams.
* A strong understanding of financial actuarial, valuation and reporting processes and systems.
* A broad understanding of LifeCo reporting requirements i.e. IFRS and Solvency II.
* Ability to relate to accountants and actuaries; and to help them structure their requirements for change.
* Experience in appropriately tracking delivery and supporting actuaries to overcome challenges/issues to ensure outcomes are delivered on time.
* Experience in Data Warehousing, Lakehouse ideally Databricks.
* Knowledge in Data Visualization.
Desirable
* Previous experience in working in Product teams using Agile frameworks.
* Ability to use tools such as JIRA/Confluence.
* BCS Advanced International Diploma in Business Analysis.
* BCS International Diploma in Business Analysis.
* IIBA Certified Business Analysis Professional (CBAP).
* SAP General Ledger knowledge.
* SAP Analytics Cloud knowledge.
* Understanding of investment operations.
* Knowledge/experience in implementing automation tools.
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK.
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part-time, for any of our roles should this be a requirement for you.
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